Log In | NDAX® — Sign In to Your Account

Secure access • Two-factor authentication • Official resources
Trade, deposit, withdraw and manage your crypto safely — verify official links below.

Sign in to NDAX — secure, fast, and supported

Welcome — this guide helps you sign in to your NDAX account safely. Whether you trade actively or simply monitor your portfolio, secure sign-in practices protect your funds and personal data. Below you’ll find step-by-step instructions for web and mobile sign-in, two-factor authentication setup, troubleshooting advice, and a curated list of official NDAX resources to bookmark.

NDAX — Log In Create Account

1. Checklist before you sign in

Pause for a moment before you enter credentials. Confirm the URL is the official NDAX domain (use a bookmark when possible), check for HTTPS and a valid certificate, and avoid logging in over public Wi-Fi. Use an up-to-date browser and keep your operating system patched.

Why this matters

Phishing sites and malicious adverts commonly imitate exchange login pages. Verifying the domain and certificate prevents credential theft and unauthorized access to your account.

2. Step-by-step — web login

  1. Open your browser and navigate to the official login page: ndax.io/login.
  2. Enter the email address associated with your NDAX account and click Continue.
  3. Type your password (use a password manager to autofill if available).
  4. If prompted, complete two-factor authentication (2FA) using your authenticator app or hardware key.
  5. Choose whether to trust the device for a limited time (only on personal devices).

Mobile sign-in

Use the official NDAX mobile app downloaded from the App Store or Google Play. The mobile flow mirrors the web flow — open the app, enter your email, password, and 2FA when requested. Only install the app from official stores and verify publisher information before installing.

3. Two-Factor Authentication (2FA) — mandatory protection

NDAX strongly recommends enabling 2FA. Authenticator apps (TOTP) such as Authy or Google Authenticator provide better security than SMS codes. For the highest protection, use a hardware security key (FIDO2/U2F) when supported.

How to enable 2FA

  1. Sign in and go to Settings → Security.
  2. Select Two-Factor Authentication and choose an authenticator app or security key.
  3. Scan the QR code with your authenticator and save backup/recovery codes in a secure offline location.

4. Troubleshooting common sign-in issues

If you cannot sign in, verify your email and password, ensure Caps Lock is off, and confirm you are using the correct login method (email vs. username). If 2FA codes are not accepted, check your device clock for time sync issues. For persistent problems use the official support channels — do not share passwords or full 2FA codes in forums or social media.

Quick fixes

  • Try clearing browser cache or use an incognito window.
  • Test another USB cable/port if using hardware keys.
  • Restart your device and relaunch the browser/app.
  • Reset password via the official password reset page if needed.

5. Account recovery & suspicious activity

If you lose access to your 2FA device or suspect unauthorized access, initiate account recovery immediately via the official support portal. Be ready to complete identity verification steps; this may include KYC documents and account activity verification. If you suspect compromise, change your password from a secure device, revoke API keys and active sessions, and contact NDAX support.

6. Best practices for long-term account security

Use a unique, complex password stored in a reliable password manager. Keep backups of recovery/2FA codes offline (paper or metal backup). Consider a dedicated email for exchange accounts and split funds: keep active trading balances on the exchange and larger holdings in cold storage (hardware wallets or offline custody).

High-value account tips

  • Use hardware security keys for sign-in and withdrawal approvals.
  • Enable withdrawal whitelists and address allow-listing if NDAX supports it.
  • Set up alerts for large logins, API key creation, and withdrawals.

7. Official NDAX resources & links (bookmark these)

Below are ten official NDAX pages you'll want to keep handy for safe access, support, and documentation:

NDAX — Login Create Account / Register Support Center Security & 2FA Guidance Fees & Trading Limits System Status NDAX Blog & Announcements API & Developer Docs Legal & Terms Contact & Compliance

8. Final checklist before you leave

  • Always use the official NDAX domain and bookmarks to sign in.
  • Enable and use 2FA (authenticator app or hardware key preferred).
  • Store recovery and backup codes offline and securely.
  • Monitor account activity and revoke unused API keys.
  • Contact official NDAX support for any unusual alerts or account issues.

Prepared as a practical, landing-style login guide for NDAX users. For account-specific support or security emergencies, use the official Support & Contact links above.